Pet Space Australia

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We are here to link independent pet industry businesses to Aussie consumers.  

Look no further than PetSpace Australia – the ultimate one-stop marketplace for all things pets! Pet Space Australia stands out as the ultimate pet-centric platform, boasting a user-friendly interface, diverse pet care resources, connections to trusted breeders, and a specialised focus on animals. The site goes beyond, offering information on clubs and events, fostering a vibrant community. It’s the comprehensive hub for all things pets, diverse animal companions, and the exciting world of pet-related clubs and events. Pet store, pet shop, independent businesses, shop local.

Customers – Find all you need for your pet while supporting local Aussie businesses.   Purchase their products and they will send directly to you.  Or find a service close to you like photograher, cleaner, pet sitter or even the local cafe that is pet friendly.  They will all be here on the one website easy for you to find what you need.

Businesses – signup and get selling immediatley, not wasting time setting up own websites, payment accounts. Its is super easy to start selling today.

Frequently Asked Questions.

01. buying

Buying a product

Products are sold by individual and small businesses. If selecting multiple products to your cart, you may be shopping from multiple businesses and or individuals.

Before placing the order, take note on the shipping or pick up options available to you.   Carefully check location of products, used or new and any other information in the descriptions.

Some sellers only do cash on pick up. You will need to contact the seller to organise a mutual time to do this.  The chat option is a safe way to keep messages saved for if needed in the future.

Sellers have the option to have phone numbers visible for you to make contact.

Use the  blue “Chat to seler” to initiate chat directly with the seller.

Shipment option:  After the order has been placed and paid in full, the independent store vendor will pack and ship your purchase.

Keep in mind all products on our marketplace are sold by individuals and small businesses, please be kind and respectful.

When will I receive the invoice for my order?

Orders are sent directly from the seller if they offer shipping.

It is expected that orders can be picked up within 5 days of order unless custom made.  Shipping times will differ seller to seller. Please read their individual store policies.

The seller has the right to on sell if no contact has been made or no show for pick ups.

02. selling

Selling a product

You have many options to you when choosing to sell on Pet Space Australia.

1. One off product – used or new.  This is a pay per advertisement. It will remain visible for 30 days unless cancelled or renewed. Please describe your product well. The more information you can provide the less hassle you will have with buyers.

2. Select a plan and set up a store – start selling online today.  All plans allow you to have a store front and a back end where you can control stock, orders and communicate with customers. You can save huge amount of website fees by setting up shop on Pet Space.

Your information visibility is up to you.

When entering in your information and setting up store you have the options in “SETTINGS” to make your information visible or hidden.

Only enter in the information you want the customers to see.

We suggest Suburb and State only as well as Mobile number for queries to keep your privacy from Scammers.

You can edit your products and settings as you need.  This is fantastic if you need adjust anything quickly.

Set up your shipping carefully

Dashboard – settings – shipping  you can set up your options whether it be CASH ON PICKUP,  Set Price POSTAGE, SHIPPING or any other options you want to add, the freedom is yours.

Check carefully, test your ad see what the buyer sees – if you do not want your address known then uncheck the “visible” tab in settings

04. Returns, exchanges and complaints

  • as per individual store policy and in line with the Australian Consumer Laws
  • please contact the business store directly first before ruining them on socials. If you have no luck with sellers directly we are very happy to mediate and try to resolve issue. If laws or terms and conditions have been breached we have the authority to remove a product or business from our site.
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